Get more information
Returns & Refunds
Return requests should be made within 30 days of purchase. Final sale items are not eligible for return. Neither for refund nor exchange.
Shipping
Orders are dispatched within 4 business days, and delivered within 7 business days.
Orders
Expedited orders must be placed by 10AM PT/1PM ET to ship the same day.
Discounts & Gift Cards
Products
Information about our stock availability, products and how to care for them.
Accounts
Information about managing your account with FE.
Get support
Contact us
Need some extra help? Our customer service agents are here to assist!
HOURS
Mon-Fri: 8AM - 3:30PM PT
Chat with us
Let us know if you have any questions. We're here to help!