All articles
Shipping
Orders are dispatched within 4 business days, and delivered within 7 business days.
Categories
Articles
Does FE ship internationally?
We currently ship to the US and Canada. Want to see our products in another region? Please reach out to let us know!Also, sign up to our newsletter to get the latest updates on our available shipping regions.
Does FE ship to PO Boxes and APO/FPO Shipping?
We happily ship to PO boxes, as well as APO/FPO addresses via SurePost. Please note shipping times may be longer depending on the delivery location.
How can I track my FE order?
Once your order ships, you will receive a shipment email with your tracking number. Make sure to check your junk/spam folder for this email. Also, please allow up to 24 hours for the tracking information to update through our carrier's portal. If you
When will my package arrive?
After placing an order, please allow 2-4 business days for processing. If an order is placed after 10AM PST, the processing time will begin the next day. If an order is placed on Friday after 10AM PST, the processing time will begin on the following
Help! The tracking information says delivered, but I haven't received my package.
When the tracking information shows that a package has been delivered, but you cannot locate it, there are a few steps you can take:. 1. Verify the delivery address: Double-check that the address provided during the order is accurate and matches the
My package was returned to sender. What should I do?
If your order was returned to sender, it was likely caused by a number of issues. You can check your tracking history for details that might explain what exactly went wrong in this case. These orders eventually make their way back to our warehouse, w
Will I have to pay taxes and duties?
Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total merchandise value and shipping charges and displayed on the Order Summary page. Your purchas
Can I change my shipping address after placing an order?
If you require a change in your address after placing an order, please reach out to us within one hour after the order is placed.
Can I ship to a different address as a gift?
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, please place separate orders for each address.
What happens if I refuse delivery of my package?
If you refuse delivery of any order placed on FE Apparel, the package will be returned to our shipping facility. You will receive a refund for the merchandise and tax paid, but shipping charges are non-refundable.